Get the most from your investment.
FOR APPLICANTS
FOR MANAGERS
FOR EMPLOYEES
for-applicants
For Applicants
Only TalentReef offers top-tier support for hourly applicants. We put high priority on the steps applicants need to take, ranging from creating their profile to working through onboarding — ensuring we help maximize the number of candidates that complete your application process.
Up to 87% reduction in application completion time
for-managers
For Managers
When you reach out, you need speed and quality support. You have a direct line to Customer Service Representatives who know our feature-rich software platform inside and out. Which means that compliance is simplified and getting your job posts exactly right and online happens easier, faster, and at lower cost.
We also offer premium support for enterprise customers. We staff this VIP service team with our most experienced CSMs and provide direct access to them seven days a week during business hours.
100% onboarding compliance
for-employees
For Employees
TalentReef’s Employee Portal is easy to use, but that doesn’t mean employees never need help accessing training, editing contact information, or ensuring that important documents like tax forms are in order. Your employees have phone, email, and chat access to responsive, friendly CSRs that further demonstrate your commitment to their experience.
43% average reduction in employee turnover
When you partner with TalentReef, you become part of a community passionate about your success.
We’re Customer Obsessed
Our passion and obsession to meet customer needs and help them succeed is fundamental to our culture. TalentReef’s customer-centric model helps you maximize your ROI of our best-in-breed software platform designed specifically for hiring and onboarding an hourly workforce.
Online Training & Webinars
We teach you to work faster and smarter in our webinars, and at your own pace through our online training. TalentReef’s Help Center is a resource where you can find answers to shared problems. Here’s just a small sample of the topics and resources available for applicants, managers and administrators in the Help Center.
- Admin tools with over 20 templates and training for adding positions, locations, job posts, onboarding
- Reporting related to payroll, hidden pay rates, and custom location attributes
- Recruiting webinars, marketing tools, Google Analytics use, and setting up internal career pages
- Extensive applicant tracking system covering our platform, WOTC workflows, approvals, and contactless hiring
- Onboarding guidance spanning from employee passwords, to I-9 updates, and hacks for the TalentReef Manager Portal
- Information and training covering E-Verify functionality as well as update
Implementation
Our implementation team has designed a standardized process that has demonstrated success, yet still allows us the flexibility to create individualized solutions based on each customers’ needs and goals. This is no “one size fits all” setup where we push a few buttons and then you’re on your own — as your trusted advisors, we’ll work with you throughout the process to ensure understanding and approval so that you get results from the platform the moment you start using it.